Frequently Asked Questions
Everything you need to know about keeping your clothes clean with Guide.
What’s the difference between a detergent and a soap?
Soap is made from natural oils and can form a residue in hard water.
Detergent is a synthetic cleaner that works better in all water types and removes tough
stains more effectively.
How does Guide detergent clean clothes?
Our detergent contains surfactants that lift dirt and grease from fabric.
These molecules attach to stains and wash them away with water.
What ingredients go into Guide detergent?
Surfactants: Lift and remove stains
Builders: Soften water for better cleaning
Enzymes & Brighteners: Fight tough grime and keep whites bright
Fragrance: Leaves your clothes smelling fres
Can I use Guide detergent in cold water?
Yes! While warm water boosts cleaning power, Guide is designed to work in cold water too,
saving energy without compromising results.
Is Guide safe for coloured clothes?
Absolutely. Guide is color-safe and bleach-free. It removes stains without fading
your favourite outfits.
Is Guide detergent safe for skin?
Yes. Guide is dermatologically tested and gentle on skin. However, avoid direct contact with
eyes or prolonged skin exposure.
How much detergent should I use?
Check the back of the pack but as a rule:
1 scoop for regular loads
1.5 scoops for heavily soiled clothes or hard water
Can I use Guide in a washing machine?
Yes. Guide works perfectly in both top-load and front-load machines.
It dissolves fast and leaves no residue.
What’s the shelf life of Guide detergent?
Guide stays fresh and effective for up to 2 years if stored in a cool, dry place.
Is Guide eco-friendly?
We’re working towards sustainability by reducing plastic, optimizing water use,
and keeping phosphates out of our formulas.
Is Guide detergent safe around children?
Guide is made with safety in mind, but it’s not meant for ingestion or direct skin contact.
Always store detergent out of reach of children.
Can kids' clothes be washed with Guide?
Yes! Guide is gentle on fabrics and free from harsh chemicals. It’s safe for baby clothes too
just rinse well for sensitive skin.